InsureandGo is one of the UK’s largest direct Travel Insurance Specialists and we are looking to recruit Part Time Sales Agents to support our busy inbound contact centre.
As an inbound Sales Agent you will be required to ensure that all inbound telephone enquiries are dealt with proactively and effectively. Staff must ensure that all quotations and sales are dealt with in a compliant manner.
This role requires a strong customer service focus and an ability to rapport build with a diverse range of customers.
Duties to included but not limited to:
• To proactively deliver compliant sales in order to ensure the consistent achievement of any agreed individual sales targets.
• To represent the Company in a professional and courteous manner at all times.
• To support other team members in ensuring the achievement of any agreed team business objectives.
• The accurate recording of all client data on our relevant systems/databases.
• To own and proactively approach self development, thereby ensuring competence in role is consistently above the required regulatory level.
• Respond positively and accurately to all product and process questions raised by customers and/or colleagues.
You will be required to work a minimum of 12 hours per week including weekends, although you will be required to work outside of these hours in order to meet the needs of the business. Shift patterns available are weekday evenings 4:30pm to 8:30pm, 5pm to 9pm and 6pm to 10pm and weekends 9am to 3pm, 11am to 3pm, 9am to 5pm and 9:30am to 5:30pm.
The starting base salary for this role is £14,500 per annum pro rata, in addition to your basic pay you can work towards a performance related bonus of up to £250 per month.
Full training would be provided commencing on Monday 15 August 2016 and you would be expected to fully commit to a four week training working Monday to Friday 6pm to 10pm.
InsureandGo
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